Ready to begin counselling?
If you're ready to start counselling, you can book an appointment directly through our online booking system. If you'd rather talk first, you can also book a free 15-minute consultation. A consultation is a chance to briefly share what you're looking for, ask any questions you may have, and get a sense of whether The Wholehearted is a good fit for you. You don't need to know exactly what you need before you reach out.
Not sure where to start?
You don't have to have everything figured out before coming to counselling. You might know exactly what you'd like help with, or you might just know that something isn't feeling right.
Sometimes it takes a little time to understand what is going on, and that's okay. You can start with what you do know, and we can work from there. If you're unsure what type of counselling would be the best fit, you're welcome to reach out and ask. We're happy to help you figure out where to begin.
What happens next?
Once you reach out, we'll get back to you by email and help you with the next step. If you've booked a consultation, we'll use that time to hear a little about what brings you in, answer your questions, and talk about what you're hoping for.
If you decide to book a session, we'll find a time that works for you and begin there. You don't need to prepare anything or come with a plan for your first appointment. Your first session is a chance to get to know your counsellor, talk about what's bringing you in, and start figuring out what would be most helpful. Your goals and the direction of counselling can develop as you go.
A few things to know
In-person and virtual sessions
Sessions are available in person in Maple Ridge and virtually by phone or online across BC.
Getting in touch
The contact form above is the best way to reach us for general questions, appointment inquiries, and other non-urgent communication. We aim to respond within 24–48 business hours. Please keep in mind that The Wholehearted is not monitored around the clock, and email is not appropriate for urgent or crisis situations.
If you need support right now
The Wholehearted is not a crisis or emergency service. If you or someone else is in immediate danger, call 911 or go to your nearest emergency department.
If you're experiencing a mental health crisis or having thoughts of suicide, call or text 988. Support is available 24/7. In British Columbia, you can also call 310-6789 for mental health support and information.
For local mental health and substance-use services, Fraser Health's Access Line can help connect you with appropriate services at 1-833-866-6478.
Other places for support
Sometimes counselling isn't the only—or the best—place to start. There are also local organizations that offer community-based support, programs, and services.
Fraser Health – Maple Ridge Mental Health and Substance Use Centre
Provides community mental health and substance-use services, including assessment, treatment, groups, crisis support, and referrals.
Foundry Ridge Meadows
Offers free, confidential health and wellness support for young people, including counselling and mental health services.
Maple Ridge/Pitt Meadows Community Services
Provides a variety of community and family programs, support services, and resources for people in the local area.
If you're not sure what kind of support you're looking for, you can always reach out to us. We can help you think through what might be a good place to start.